
Poipet is the gateway to Cambodia for many overland travellers coming from Thailand. It does not provide a very warm welcome. Gordon Sharpless notes that "Poipet more or less rhymes with toilet" and this caustic observation is, sadly, true. Poipet is a miserable huddle of touts, beggars, thieves and dodgy casinos for daytripping Thais, and spending any more time than absolutely necessary is not recommended.
To reach Aranyaprathet from elsewhere in Thailand, see the Aranyaprathet article. The border crossing opens at 07:00 and closes at 20:00 (there's no time difference between Cambodia and Thailand).
Cambodian visas on arrival are available here with varying degrees of hassle. Arrive early in the morning to avoid queues, particularly at mid-day, when the tourist buses arrive. The paperwork is very simple to fill out, and requires no assistance, regardless of what any touts may tell you. Forms are available at the counter to the left of the visa window, although it's likely that a tout, seeking to establish a relationship for later, will bring one to you as soon as you approach the office.
A passport photo is required for the visa; that's the easy part. The hard part is the cost. A sign posted by the Cambodian government over the window of the visa counter states clearly and unambiguously that the visa costs US$20, and that sign is the bane of the visa officer's existence. What he does when you hand over your $20 varies from day to day. He'll usually decline and ask for 1000 baht instead, which works out to almost US$30. If you agree to that, you'll have your visa within five minutes. If you hold him to the price on the sign over his head, though, he'll probably ask for anything from 100-300 baht as an expedite fee, and if you decline that, he'll angrily tell you the wait is "long time" and stare off into space for a while. In that case, you can expect your visa to be done about two hours later (or when his lunch arrives, whichever comes first). That's another reason to arrive at the border early in the morning. In the late afternoon, as it's getting dark, he knows you want to get to your onward destination that same day, and therefore he has the leverage.
However, if you want to avoid these visa hassles, get yourself the e-Visa. This is an excellent service and you'll breeze past immigration.
Once you have your visa, brush off the touts and head down the street to get an entry stamp into Cambodia. Compared to the visa, this is a relatively straightforward procedure.
Free buses or shuttle vans should be waiting around the corner from the entry office. These travel to a transportation depot about 1km away, and deliver you into the hands of the Poipet travel monopoly. Tourists are no longer able to negotiate directly with drivers - the drivers know this, and travelers have reported being followed around Poipet by police officers to ensure they aren't able to strike up any deals away from the eye of the travel monopoly, who get a cut from every fare.
The guide in the minibus from the border to the bus station will explain that you should have riel (the local currency) to avoid paying inflated prices in US dollars. He will suggest changing money at the bus station at terrible rates. Don't fall for this: riel are only used as small change, all the prices in the country are in US$, and there are plenty of ATMs in Siem Reap.
Past scams here have included having to pay for a SARS form or for non-production of a vaccination certificate.
Seats on the official bus service from the depot to Siem Reap cost $5 a pop, although departures are not frequent - you may have to wait a few hours, the ride will take around six hours, and you'll probably be delivered to a commission-paying guesthouse for a fresh round of hassles.
Toyota Camry taxis to Siem Reap will take you from Poipet for a fixed US$60 per car. (That's $35 for the driver, $10 for the government, and $15 for the travel monopoly.) The taxis seat up to four people, so don't be shy about introducing yourself to fellow travelers at the visa office and joining up for the ride. The ride along the unpaved highway is bumpy, to say the least. Figure on three hours, but note that travel times may increase considerably late in the wet season (September to December), with some risk of sections being completely impassable.
Taxis going the opposite direction may be cheaper, if you can keep the middle men out of it. Ask your guesthouse. Since far fewer people head to Poipet than away, you have a better bargaining position.
If you can find them - they're persona non grata near the border these days - pickup trucks connect from Siem Reap and Battambang, although you will more likely than not have to change at Sisophon. Seats inside/outside the truck 5000/3000 riel to Sisophon, plus 10000/5000 onward to either Siem Reap or Battambang.
Poipet's airport has no scheduled flights. If you're travelling from Bangkok to Siem Reap (or vice-versa) the alternative is to fly over Poipet - see the "By plane" section of the Siem Reap article.
Once through immigration, you will be besieged by touts offering transport. Do your best to ignore them. Unfortunately, for the time being, the only option is to take the free buses to the transportation depot. Do not spend unnecessary time in Poipet if you are not ready to be hassled, scammed and frustrated to the limits of your patience.